Privacy Policy

Effective date: 3 November 2026

This Privacy Policy explains how NViewsWEB Digital Solutions Private Limited (“we”, “us”, “our”), the company behind AstroWeb.dev and NViewsWEB, handles personal data when you visit this website, contact us, or engage us for a project. We aim to collect only what we need and to be clear about why.

1) Who is responsible for your data

For data collected through this website and our own business dealings, NViewsWEB Digital Solutions Private Limited is the data controller (in India, the “Data Fiduciary”).

When we build or maintain a website for a client and handle personal data of that client’s own visitors or customers, we act on the client’s instructions as a processor. See section 7.

2) What we collect

Information you give us

• Enquiry and contact forms: name, email address, country and city, company or affiliation, and the message you write, including any project details or links you share.
• Feedback and review form: the details above, plus the feedback you submit.
• Project work: business details, billing details, brand assets, and access you grant to hosting, domain, repository or CMS accounts so we can do the work.
• Emails, calls and chats: the content of our correspondence, including WhatsApp messages if you contact us there.

Information collected automatically

• Basic technical data: IP address, browser and device type, pages visited, referring page, approximate country, and timestamps. This comes from our hosting and security layer and from analytics.
• Form protection data: our forms use a bot-protection check (Cloudflare Turnstile) that may process technical signals from your browser to tell people from automated traffic.
• Cookies and similar technologies: see our Cookie Policy.

We do not knowingly collect sensitive personal data such as health, financial account or government ID numbers. Please do not send them in a form or message. If a project needs such data, we will agree a secure route first.

3) How and why we use it

We do not sell personal data. We do not use your information for automated decisions that significantly affect you.

4) Who we share it with

We share data only with service providers needed to run the website and deliver our work, under appropriate terms:

• Hosting, CDN and security: such as Cloudflare.
• Email delivery and workspace tools: to send form submissions and correspond with you.
• Analytics: Umami, configured to avoid cookies and to limit personal data where possible.
• Payment and invoicing providers: to take payment and issue invoices.
• Professional advisers and authorities: accountants, legal advisers, or public authorities where the law requires.

If our business is reorganised or sold, data may transfer to the successor, which must honour this policy.

5) International transfers

We work with clients worldwide and our providers may process data in countries other than yours, including India, the United States and the European Economic Area. Where required, we rely on appropriate safeguards such as contractual terms with the provider.

6) How long we keep it

• Enquiries that do not become projects: up to 24 months, then deleted.
• Client project and billing records: for the period tax and accounting law requires (generally up to 8 years in India), then deleted or anonymised.
• Analytics data: in aggregate or anonymised form, kept as long as it is useful for reporting.
• Access credentials you share with us: removed when the project or support arrangement ends, as set out in our Terms of Service.

7) Client websites we build or maintain

If we configure analytics, forms or other tools on a client’s website, the client decides what is collected and why, and is responsible for their own privacy notice and consent wording. We act as their processor, follow their documented instructions, keep the data confidential, use appropriate security, and delete or return it at the end of the engagement. A data processing addendum can be agreed on request.

8) Your rights

Depending on where you live, and subject to applicable law (including India’s Digital Personal Data Protection Act, 2023, and the GDPR or UK GDPR where they apply), you may have the right to:

• ask what personal data we hold about you and get a copy;
• correct inaccurate or incomplete data;
• ask us to erase data we no longer need;
• withdraw consent you have given, at any time;
• object to or restrict certain uses;
• nominate a person to exercise your rights on your behalf (India);
• complain to your data protection authority.

To use any of these rights, email support@nviewsweb.com. We may ask you to confirm your identity, and we aim to reply within 30 days.

9) Security

We use measures appropriate to the risk, including HTTPS, access controls, least-privilege access to client accounts, strong authentication where available, and limiting who on our team can see project data. No system is perfectly secure. If a breach affecting your data occurs, we will notify you and the relevant authority as the law requires.

10) Children

This website and our services are for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has sent us data, contact us and we will delete it.

11) Third-party links

Our site links to other websites, such as GitHub, AstroWEBTheme.com and social platforms. We are not responsible for their privacy practices; please read their policies.

12) Changes to this policy

We may update this policy as our services or the law change. The effective date at the top shows the latest version. For material changes we will take reasonable steps to tell you, such as a notice on the site.

13) Contact and grievances

For privacy questions, requests or complaints:

Prabakaran Shankar, Privacy / Grievance Contact NViewsWEB Digital Solutions Private Limited Shop No. 1, Plot 13, R.N. Puram, Bharathi Nagar, Thanjavur, Tamil Nadu 613010, India Email: support@nviewsweb.com

If we do not resolve your concern, you may contact your local data protection authority, or in India the Data Protection Board of India once it is operational.